Kelechi Ogbonna
About Kelechi Ogbonna
Kelechi Ogbonna is a Senior Customer Service Consultant at Nationwide Building Society, where he has worked since 2020. He has a diverse background in customer service and business development, with previous roles at Etisalat Nigeria and Union Bank of Nigeria.
Current Role at Nationwide Building Society
Kelechi Ogbonna currently serves as a Senior Customer Service Consultant at Nationwide Building Society. He has held this position since 2020 and has accumulated four years of experience in this role. His work primarily takes place in Sheffield, United Kingdom, where he engages with customers to provide support and solutions to their inquiries.
Previous Experience at Nationwide Building Society
Before his current role, Kelechi Ogbonna worked at Nationwide Building Society as a Customer Service Advisor for a brief period in 2019. This role lasted for three months and took place in Sheffield, United Kingdom. His experience in this position contributed to his understanding of customer service within the financial sector.
Professional Background in Customer Service
Kelechi Ogbonna has a diverse background in customer service roles. Prior to his tenure at Nationwide Building Society, he worked as a Customer Care Executive at Etisalat Nigeria from 2012 to 2018 for six years. Additionally, he served as a Supervisor at Ifitness Centre Ltd for four months in 2018-2019, and as a Business Development Officer at Union Bank of Nigeria for one year from 2010 to 2011.
Experience in Production and Operations
In addition to his customer service experience, Kelechi Ogbonna worked as a Production Operative at Wren Kitchens from 2019 to 2020 for four months. This role was based in Scunthorpe, North Lincolnshire, United Kingdom, and provided him with operational experience in a production environment.
Education in Sociology and Anthropology
Kelechi Ogbonna studied at Enugu State University of Science and Technology, where he focused on Sociology and Anthropology. He completed his studies from 2004 to 2008, earning a degree in social science. This educational background has likely informed his approach to customer service and interpersonal interactions.