Kelly Hanchett
About Kelly Hanchett
Kelly Hanchett is a Marketing Communications Manager with over 15 years of experience in marketing, focusing on membership loyalty and retention. She has held various roles at notable organizations, including Vodafone and National Trust, and currently works at Nationwide Building Society.
Work at Nationwide Building Society
Kelly Hanchett has been serving as the Marketing Communications Manager at Nationwide Building Society since 2021. In this role, she focuses on developing and implementing marketing strategies that enhance customer engagement and retention. Her experience in marketing communications contributes to the organization's goals of providing customer-centric services in the financial sector.
Previous Experience at Vodafone
Kelly Hanchett has held multiple positions at Vodafone, including Marketing Manager for Pay as You Go from 2010 to 2013, Brand and Communications Manager from 2008 to 2010, and Lifecycle Marketing Manager from 2006 to 2008. Her roles involved managing marketing strategies and campaigns that targeted customer retention and brand loyalty, showcasing her expertise in the telecommunications industry.
Experience at National Trust
Hanchett worked at the National Trust as Loyalty Marketing Manager from 2013 to 2016 and later as Proposition Manager on a fixed-term contract in 2017. In these roles, she focused on enhancing customer loyalty and developing marketing propositions that aligned with the organization's mission, demonstrating her capability in the charity sector.
Education and Expertise
Kelly Hanchett studied at the University of Luton, where she earned a BA Honours Degree in Marketing. With over 15 years of experience in marketing communications, she has developed a strong focus on membership loyalty and retention strategies. Her educational background and professional experience equip her with the skills necessary to excel in various marketing roles.
Career Development and Aspirations
Hanchett aspires to further develop her career within a progressive and customer-focused organization. Her diverse experience across profit-driven corporations and charity-based organizations highlights her adaptability and commitment to enhancing customer experiences through effective marketing communications.