Kenneth Todd
About Kenneth Todd
Kenneth Todd is a Call Center Operator at Nationwide Building Society in Dunfermline, where he has worked since 2019. He has a background in IT support and technical maintenance, with previous experience at Scottish Rugby and Lexmark International.
Work at Nationwide Building Society
Kenneth Todd has been employed as a Call Center Operator at Nationwide Building Society since 2019. In this role, he has been part of the customer service team for five years, operating from the Dunfermline location. His responsibilities include assisting customers with inquiries and providing support related to the society's services.
Previous Experience at Lexmark International
Kenneth Todd worked at Lexmark International from 1999 to 2006, serving as both Lead Operator and Operator for a total of seven years. His experience at Lexmark involved managing operations and ensuring the efficient functioning of the company's systems.
Technical Skills and Expertise
Kenneth possesses a wide range of technical skills, including A+ certification, DNS management, and VPN configuration. He has experience in network printers and computer hardware maintenance. Additionally, he is proficient in various software tools, including the Microsoft Office Suite, Norton Utilities, and Paint Shop Pro.
Contributions to Scottish Rugby
Kenneth Todd contributed to the IT infrastructure and support at Scottish Rugby for 6.5 years. He built and maintained computer systems, implemented wireless technology solutions for media coverage during events, and successfully upgraded systems to Windows 7, addressing various technical challenges.
Education and Training
Kenneth studied at Inverkeithing High School in Inverkeithing, Fife. He has also been attending Lauder Technical College in Dunfermline, Fife, since 1988, where he has further developed his technical knowledge and skills.