Kim M.

Kim M.

About Kim M.

Kim M. is a Team Manager at Nationwide Building Society, where she has worked for 35 years. She has extensive experience in managing remote teams and holds a CeMap qualification, demonstrating her expertise in mortgage advice.

Work at Nationwide Building Society

Kim M. has served as a Team Manager at Nationwide Building Society since 1989. With 35 years of experience in this role, Kim has demonstrated a strong capability in managing remote teams to achieve project goals. This extensive tenure highlights a commitment to the organization and a deep understanding of its operational processes.

Previous Employment History

Prior to joining Nationwide Building Society, Kim M. held several positions in the banking and service sectors. She worked as a Cashier at Halifax from 1983 to 1985 in Southend-on-Sea, England. Kim also served as an Audio Typist at Countrywide Surveying Services from 1981 to 1983 in Rochford, England. Additionally, she was an Assistant Manager at SURRIDGE DAWSON LIMITED from 1986 to 1988 in Kent, England.

Education and Qualifications

Kim M. studied at Westcliff High School for Girls Academy Trust from 1975 to 1982. She holds a CeMap qualification, which signifies her expertise in mortgage advice and practice. This educational background supports her extensive experience in the retail banking sector.

Expertise in Retail Banking and PPI Complaints

With over 30 years of experience in the retail banking sector, Kim M. possesses a deep understanding of PPI Complaints Remediation processes. Her knowledge in this area contributes to her effectiveness in managing teams and ensuring compliance with industry standards.

Team Management and Staff Development

Kim M. is recognized for her strong ability to train and coach staff to enhance their performance. Her experience in managing remote teams has equipped her with the skills necessary to develop talent and improve overall team effectiveness within the organization.

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