Kuljinder Kaur
About Kuljinder Kaur
Kuljinder Kaur is a Customer Service Representative with extensive experience in the financial sector. She holds a Bachelor's degree in Sociology from Staffordshire University and has also completed a certificate in Retail Banking Conduct of Business.
Work at Nationwide Building Society
Kuljinder Kaur has been employed at Nationwide Building Society as a Customer Service Representative since 2016. In this role, she is responsible for assisting customers with their inquiries and providing support related to banking services. Her position requires strong communication skills and a focus on customer satisfaction. She has worked in this capacity for eight years in Derby, United Kingdom.
Current Role at Capital One
Since 2019, Kuljinder Kaur has served as a Senior Collections Coordinator at Capital One. In this role, she manages collections processes and works to ensure effective communication with customers regarding their accounts. Her experience in customer service and collections contributes to her effectiveness in this position.
Education and Expertise
Kuljinder Kaur studied at Littleover Community School from 2004 to 2009, completing her secondary education. She then attended Staffordshire University from 2011 to 2014, where she earned a Bachelor's degree in Sociology. Additionally, she studied at The London Institute of Banking & Finance from 2015 to 2016, obtaining a Certificate in Retail Banking Conduct of Business, focusing on Business and Personal/Financial Services Marketing Operations.
Organizational Skills and Adaptability
Kuljinder Kaur possesses exceptional organizational skills and is recognized for her punctuality. She adapts well to change, a quality that is considered essential for success in the workplace. These attributes enhance her performance in customer service roles and contribute to her effectiveness in managing various responsibilities.