Laura Graham
About Laura Graham
Laura Graham is a Customer Service Manager at Nationwide Building Society, where she has worked since 2003 in Burnley. She began her career as a customer representative and has recently transitioned to a remote role supporting the bereavement team.
Work at Nationwide Building Society
Laura Graham has been employed at Nationwide Building Society since 2003, serving as a Customer Service Manager for 21 years. Her career began as a customer representative on the counter, where she gained foundational experience in customer service. Recently, she transitioned to a remote role, providing support to the bereavement team, reflecting her adaptability and commitment to customer care.
Education and Expertise
Laura Graham attended Habergham High School from 1991 to 1996, where she completed her GCSEs. This educational background laid the groundwork for her career in customer service, equipping her with essential skills for effective communication and problem-solving.
Background
Laura Graham has dedicated her professional life to Nationwide Building Society, accumulating extensive experience in customer service over the years. Her journey from a customer representative to a managerial role demonstrates her growth within the organization and her focus on supporting customers through various challenges.