Laura Knight
About Laura Knight
Laura Knight serves as the Member Relationships Director at Nationwide Building Society, a position she has held since 2021. With over a decade of experience at the organization, she has progressed through various roles, including Branch Manager and Local Director.
Work at Nationwide Building Society
Laura Knight has held multiple positions at Nationwide Building Society, demonstrating a progressive career within the organization. She began her tenure as a Customer Representative from 2006 to 2008. Following this role, she served as a Personal Banking Manager from 2008 to 2011, and then as a Customer Service Manager for 10 months in 2011. Knight transitioned to a Branch Manager role in Shirley, Southampton, from 2011 to 2016, and subsequently became a Senior Branch Manager in Southampton from 2016 to 2018. She continued to advance her career as a Local Director from 2018 to 2021. Currently, she holds the position of Member Relationships Director, a role she has occupied since 2021.
Education and Expertise
Laura Knight attended The Toynbee School from 2001 to 2006, where she completed her secondary education. Her academic background has provided her with a foundation for her career in the financial services sector. Knight's extensive experience at Nationwide Building Society has equipped her with expertise in customer service, branch management, and member relationships. Her roles have involved direct interaction with customers, management of branch operations, and oversight of local banking services.
Background
Laura Knight began her career at Nationwide Building Society in 2006, starting as a Customer Representative. Over the years, she has progressed through various roles, gaining experience in different aspects of banking and customer service. Her work has primarily taken place in Southampton and Fareham, Hampshire, where she has developed a strong understanding of local customer needs and banking operations. Knight's career reflects a commitment to the financial services industry and a focus on enhancing member relationships.
Achievements
Throughout her career at Nationwide Building Society, Laura Knight has achieved several promotions, reflecting her dedication and capability in the organization. Her journey from a Customer Representative to the current role of Member Relationships Director illustrates her growth and adaptability in the banking sector. Knight's leadership roles have involved managing teams and improving customer experiences, contributing to the overall success of the branches she has overseen.