Laura Mc Ghee
About Laura Mc Ghee
Laura McGhee is a Member Service and Specialist Customer Support professional at Nationwide Building Society, with a diverse background in customer service and administration across various organizations in the UK and France.
Work at Nationwide Building Society
Laura Mc Ghee has been employed at Nationwide Building Society since 2020. In her role as Member Service & Specialist Customer Support, she has contributed to customer engagement and support initiatives. Her responsibilities involve assisting members with inquiries and providing specialized support to enhance customer satisfaction.
Previous Employment Experience
Prior to her current position, Laura Mc Ghee held various roles in customer service and administration. She worked as a Senior Customer Success Coordinator at QA Ltd for seven months in 2019. Before that, she served as a Fleet Administrator at Auxillis Services Limited for one year. Laura also has extensive experience in retail, having worked as a Customer Assistant at Waitrose & Partners and Marks and Spencer over several years.
Education and Expertise
Laura Mc Ghee studied at City of Bath College from 2005 to 2008, focusing on Administration, Performing Arts, and Travel & Tourism. She achieved Merit and Distinction in her studies. Laura possesses expertise in administration processes and is proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Background in Customer Service
Laura Mc Ghee has a strong background in customer service, having worked in various roles that required direct interaction with customers. Her experience includes positions at Sainsbury's, where she served as a General Assistant, and at Disneyland Paris as a Character and Parade Performer. Her roles have equipped her with strong problem-solving skills and the ability to work effectively as part of a team.