Lauren Mc Garvey
About Lauren Mc Garvey
Lauren Mc Garvey serves as a Customer Service Manager at Nationwide Building Society, where she has worked for 13 years. She is transitioning from a career in financial services to education, currently training to become a Primary School Teacher while also working as a Student Teacher at Canterbury Christ Church University.
Work at Nationwide Building Society
Lauren Mc Garvey has served as a Customer Service Manager at Nationwide Building Society since 2011. Over her 13 years in this role, she has focused on enhancing customer service operations within the financial industry. Her responsibilities include managing customer interactions and ensuring high standards of service delivery. Mc Garvey's expertise in financial services management contributes to her effectiveness in this position.
Current Role at Canterbury Christ Church University
Since 2021, Lauren Mc Garvey has been working as a Student Teacher at Canterbury Christ Church University. In this role, she is gaining practical experience in education while transitioning from her previous career in financial services. This position allows her to apply her skills in employee training and customer service to the educational environment.
Education and Expertise
Lauren Mc Garvey earned a Bachelor of Science (BSc) degree in Information Technology from the University of Kent, where she studied from 2007 to 2010. Her educational background provides her with a solid foundation in technology, which she applies in her current roles. Additionally, she possesses expertise in utilizing Microsoft Excel, which is essential for financial services management.
Background in Employee Training
Lauren Mc Garvey has a strong background in employee training within the financial services sector. Her experience in this area has equipped her with the skills necessary to enhance team performance and improve customer service operations. This training background is beneficial as she transitions into the education sector, where she aims to become a Primary School Teacher.