Lauri Smith
About Lauri Smith
Lauri Smith is a Deputy Branch Manager at Nationwide Building Society in Aylesbury, England, with over 20 years of experience in customer service and banking. She has held various positions within Nationwide since 2008 and previously worked at easyJet and Countrywide Mortgage Services.
Work at Nationwide Building Society
Lauri Smith has held multiple positions at Nationwide Building Society since joining the organization. She began her tenure as a Personal Banking Manager from 2008 to 2013, followed by a role as Customer Service Manager from 2013 to 2019. She then served as Assistant Branch Manager from 2019 to 2021. Currently, she is the Deputy Branch Manager, a position she has held since 2021 in Aylesbury, England. Her extensive experience within the company highlights her commitment to customer service and branch management.
Previous Experience at easyJet
Before her career at Nationwide Building Society, Lauri Smith worked at easyJet for five years, from 2002 to 2007. During her time there, she served as a Customer Service Agent and previously as a Bilingual Telesales Agent from 2000 to 2002. This experience provided her with a strong foundation in customer service and communication skills.
Education and Training
Lauri Smith studied at Vandyke Upper School. This educational background has contributed to her professional development and skills in the banking and customer service sectors.
Career Progression in Banking
Lauri Smith's career in banking has shown significant progression. Starting as a Personal Banking Manager, she advanced through various roles, including Customer Service Manager and Assistant Branch Manager, before becoming Deputy Branch Manager. Her career reflects a consistent focus on enhancing customer experiences and operational efficiency within the banking environment.