Leanne Duval
About Leanne Duval
Leanne Duval serves as a Branch Manager at Nationwide Building Society in Lewes, where she manages risk and audits while effectively handling customer complaints. With a background in various roles at Nationwide and experience in retail management, she enjoys meeting new people and embraces challenges in her professional journey.
Current Role as Branch Manager
Leanne Duval has served as a Branch Manager at Nationwide Building Society since 2015. In this role, she manages risk and audits, ensuring compliance with organizational standards. She is responsible for overseeing branch operations, handling customer complaints, and fostering a positive customer experience. Duval's position requires her to thrive in dynamic work environments, adapting to changes in daily tasks while maintaining high service standards.
Career at Nationwide Building Society
Leanne Duval's career at Nationwide Building Society began in 2013 when she worked as a Customer Representative in Bognor Regis for one year. She then transitioned to a Personal Banking Manager role from 2014 to 2015 in South Coast Central. In 2015, she briefly served as a Mortgage Representative before taking on her current position as Branch Manager in Lewes, where she has worked for over nine years.
Previous Experience in Retail
Before joining Nationwide Building Society, Leanne Duval worked at New Look as a Sales Advisor and Supervisor from 2010 to 2013. During her three years in retail, she gained valuable experience in customer service and team management, which contributed to her skill set in her subsequent roles in banking.
Skills and Interests
Leanne Duval has a strong interest in developing her skills and sharing ideas within the Worthing area. She enjoys meeting new people and faces challenges in her professional life, which reflects her commitment to personal and professional growth. Her ability to handle customer complaints effectively is a key aspect of her management style.