Leigh Thomas
About Leigh Thomas
Leigh Thomas is a Personal Banking Manager with a background in visual merchandising and operations management. He has over a decade of experience in customer service roles and holds a BA (Hons) in Fashion Accessories from The University of Wolverhampton.
Work at Nationwide Building Society
Leigh Thomas currently serves as a Personal Banking Manager at Nationwide Building Society, a position held since 2018. In this role, Thomas is responsible for managing customer relationships and overseeing banking operations in Walsall, United Kingdom. Prior to this, Thomas worked as a Customer Representative at the same organization since 2016, where duties included assisting customers with their banking needs and providing support for various banking services.
Previous Experience in Visual Merchandising
Before joining Nationwide Building Society, Leigh Thomas worked as a Visual Merchandiser from 2011 to 2014 in Wolverhampton. This role involved creating appealing product displays and enhancing the visual presentation of merchandise to attract customers. This experience contributed to Thomas's understanding of customer engagement and retail strategies.
Operations Leadership Experience
Leigh Thomas held the position of Operations Section Leader from 2014 to 2016 in Wolverhampton, United Kingdom. In this role, Thomas was responsible for overseeing operational processes and ensuring efficient service delivery. This position provided valuable leadership experience and insights into operational management within the banking sector.
Education and Expertise
Leigh Thomas studied at The University of Wolverhampton, where a Bachelor of Arts with Honors in Fashion Accessories was achieved from 2008 to 2011. This academic background provided a foundation in design and consumer behavior, which has been beneficial in Thomas's subsequent roles in customer service and management.