Lesley Hartnell
About Lesley Hartnell
Lesley Hartnell is an Analyst for IVR and Telephony at Nationwide Building Society, where she has worked since 2016. She has previous experience as an IT Trainer and Application Support Analyst at NHS Trust and as a Product Specialist at System C Healthcare.
Work at Nationwide Building Society
Lesley Hartnell has been employed at Nationwide Building Society since 2016, serving as an Analyst for IVR and Telephony. In this role, Hartnell focuses on improving the efficiency and effectiveness of telephony systems. Based in Swindon, United Kingdom, Hartnell has accumulated eight years of experience in this position, contributing to the organization's customer service and communication strategies.
Previous Experience in Healthcare IT
Before joining Nationwide Building Society, Lesley Hartnell worked at NHS Trust from 2008 to 2013 as an IT Trainer and Application Support Analyst. During this five-year tenure, Hartnell was responsible for training staff on various IT applications and providing support to ensure the smooth operation of healthcare technology systems. Following this role, Hartnell worked for System C Healthcare as a Product Specialist for one year, from 2013 to 2014.
Educational Background
Lesley Hartnell completed high school education from 1973 to 1978. This foundational education provided the basis for Hartnell's subsequent career in technology and support roles within various organizations.