Lewis Jones
About Lewis Jones
Lewis Jones is a Policy & Product Governance Manager at Nationwide Building Society, where he has worked since 2021. He has a diverse background in compliance and governance, with previous roles at Foundation Home Loans, Nationwide, and other financial institutions.
Current Role at Nationwide Building Society
Lewis Jones serves as the Policy & Product Governance Manager at Nationwide Building Society. He has held this position since 2021, contributing to the governance of mortgage products. His responsibilities include resolving high-profile and complex issues related to mortgage governance and ensuring that the organization's mortgage propositions meet required standards. He also monitors member outcomes and supports incident resolution within the mortgage sector.
Previous Experience in Compliance and Governance
Prior to his current role, Lewis Jones worked as a Senior Compliance Advice Consultant at Nationwide Building Society from 2019 to 2021. His career also includes a position as a Compliance Officer at Foundation Home Loans for 10 months in 2018. His experience in compliance roles has equipped him with expertise in managing governance processes specifically related to mortgage products.
Career Background in Financial Services
Lewis Jones has a diverse background in the financial services sector. He worked as a Personal Banker at NatWest from 2015 to 2016 and as a Customer Due Diligence Specialist at Aldermore Bank PLC in 2018. His experience also includes roles as a Sales Consultant at Carphone Warehouse and as a QA Officer at Reassured, providing him with a broad understanding of customer service and compliance.
Educational Qualifications
Lewis Jones studied at the University of Winchester, where he achieved a Master of Science in Sport and Exercise Psychology with Distinction from 2016 to 2017. He also completed a Bachelor’s degree in Applied Sport and Exercise Science at the same university from 2012 to 2015. His education has contributed to his analytical skills and understanding of human behavior, which are beneficial in his current governance role.
Early Career and Internships
Lewis Jones began his career with various roles that laid the foundation for his expertise in compliance and governance. He worked as a Physical Activity Intern at Winchester City Council in 2017 and held sales positions at Carphone Warehouse from 2013 to 2015. These early experiences provided him with essential skills in customer interaction and operational processes.