Lian Carneiro
About Lian Carneiro
Lian Carneiro is a Customer Service Representative currently employed at Nationwide Building Society in Swindon, England. With a background in hospitality and customer service, he has worked for notable organizations including Hilton London Paddington and Galadari Motor Driving Center.
Current Role at Nationwide Building Society
Lian Carneiro has been employed as a Customer Service Representative at Nationwide Building Society since 2021. This role is based in Swindon, England, where Lian engages with customers to provide assistance and support regarding their banking needs. The position involves addressing inquiries, resolving issues, and ensuring a positive customer experience.
Previous Experience at Hilton London Paddington
Prior to joining Nationwide Building Society, Lian Carneiro worked at Hilton London Paddington. Lian served as a Reservations Agent from 2020 to 2021, where responsibilities included managing booking inquiries and coordinating room reservations. Before this role, Lian was a Front Desk Receptionist from 2019 to 2020, handling guest check-ins and providing customer service at the front desk.
Experience in Customer Service in UAE
Lian Carneiro gained valuable customer service experience at Galadari Motor Driving Center in the UAE, where Lian worked as a Customer Service Representative from 2017 to 2019. This role involved assisting clients with driving lessons and inquiries, contributing to a positive learning environment.
Education in Forensic Science
Lian Carneiro studied at the Institute of Forensic Science in Mumbai, where Lian earned a Bachelor's degree in forensic science from 2013 to 2016. This educational background provided Lian with a strong foundation in forensic principles and practices.
Role as Customer Relationship Manager
In 2016, Lian Carneiro briefly worked as a Customer Relationship Manager at Anjali Mukerjee Health Total Pvt. Ltd in Mumbai. This position involved managing customer interactions and ensuring satisfaction with health services, although the duration of employment was only two months.