Lisa Fuller
About Lisa Fuller
Lisa Fuller is a Team Manager at Nationwide Building Society in Bournemouth, United Kingdom, where she has worked since 2017. She has a strong background in customer support and team leadership, having held various roles in the financial services sector.
Work at Nationwide Building Society
Lisa Fuller has been employed at Nationwide Building Society since 2014, initially serving as an Operational Quality Analyst for three years. In 2017, she transitioned to the role of Team Manager, where she has managed a team focused on quality management. Her tenure at Nationwide Building Society spans a total of seven years, during which she has contributed to enhancing operational standards and team performance.
Previous Employment Experience
Before her current role, Lisa Fuller worked in various positions that contributed to her expertise in customer support and team leadership. She was a Recruitment Consultant at The Work Shop for four months in 2014. Prior to that, she held multiple roles at Kaplan Financial (UK) from 2012 to 2014, including eCare Customer Support, Team Leader Outbound, and Team Leader Inbound. Additionally, she worked as an Office Administrator at Kondor Ltd for six months in 2009.
Education and Expertise
Lisa Fuller studied Business Management with Marketing at The University of Winchester, completing her degree from 2009 to 2012. She also attended Ferndown Upper School. Her educational background, combined with her extensive work experience, has equipped her with strong skills in customer support, quality management, and team leadership.
Career Progression
Lisa Fuller has demonstrated a clear career progression within the financial services sector. Starting as an Office Administrator, she gained valuable experience in customer support roles at Kaplan Financial (UK). Her transition to an Operational Quality Analyst at Nationwide Building Society laid the groundwork for her advancement to Team Manager, reflecting her development in leadership and operational quality management.