Lisa Jones

Lisa Jones

Digital Improvement Manager @ Nationwide Building Society

About Lisa Jones

Lisa Jones is a Digital Improvement Manager at Nationwide Building Society, where she has worked since 2015. She has held various roles within the organization, including positions in digital banking development, customer acquisition, and business transformation.

Work at Nationwide Building Society

Lisa Jones has held multiple roles at Nationwide Building Society, demonstrating a progressive career within the organization. She began her tenure in 2003 as a Senior Mortgage Consultant and continued in this position for three years. Following this, she served as a Business Development Adviser from 2006 to 2008 for two years. From 2008 to 2011, she worked as an Office Manager. Lisa transitioned to the role of Business Transformation Manager for nine months in 2011, before becoming a Digital Customer Acquisition Consultant from 2012 to 2013. She then took on the role of Digital Banking Development Consultant for two years until 2015. Currently, she is the Digital Improvement Manager, a position she has held since 2015.

Education and Expertise

Lisa Jones studied at New College Swindon, where she focused on Communication and Media Studies. She completed her A levels from 1985 to 1987. This educational background has contributed to her expertise in digital improvement and customer acquisition strategies within the financial services sector.

Background

Lisa Jones has a background in various roles within the financial services industry, specifically at Nationwide Building Society. Her career spans over a decade, during which she has developed skills in digital banking, customer acquisition, and business transformation. Her experience in different capacities has provided her with a comprehensive understanding of the banking sector.

Achievements

Throughout her career at Nationwide Building Society, Lisa Jones has contributed to various initiatives aimed at improving digital banking services and customer experiences. Her roles have encompassed significant responsibilities, particularly in digital improvement and customer acquisition, reflecting her commitment to enhancing banking solutions.

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