Lisa Ogbourne
About Lisa Ogbourne
Lisa Ogbourne serves as the Service Introduction Leader at Nationwide Building Society, where she has worked since 2015. With over 20 years of experience at the organization, she coordinates Change Teams and leads a team of Service Introduction Managers to ensure effective service delivery.
Work at Nationwide Building Society
Lisa Ogbourne has held multiple roles at Nationwide Building Society since 1996. She began her career as a Team Manager from 1996 to 1998, followed by a position as a Business Analyst from 1998 to 2001. After a five-year tenure as a Corporate Project Manager from 2001 to 2006, she served as an IT Project Manager from 2006 to 2013. Lisa transitioned to a Senior IT Project Manager role from 2013 to 2015. Since 2015, she has been working as a Service Introduction Leader, where she coordinates Change Teams to ensure effective service delivery.
Current Role and Responsibilities
In her current position as Service Introduction Leader, Lisa Ogbourne leads a team of Service Introduction Managers within the Service Delivery Team at Nationwide Building Society. She is responsible for ensuring that ongoing support costs are factored into Technology budgets. Lisa adapts existing controls and processes to align with Agile Continuous Integration/Continuous Delivery (CI/CD) methods, utilizing tools such as Confluence and Jira. She also communicates the impacts of releases and implementations across the Technology department.
Background and Experience
Lisa Ogbourne has extensive experience in project management and service delivery within the financial services sector. Her career at Nationwide Building Society spans several roles that have contributed to her expertise in coordinating teams and managing technology projects. With nearly three decades of experience in various capacities, she has developed a comprehensive understanding of the organization's operations and technology policies.
Education and Expertise
While specific educational details are not provided, Lisa Ogbourne's career trajectory at Nationwide Building Society indicates a strong foundation in project management and service delivery. Her roles have required proficiency in Agile methodologies, budget management, and team leadership. Lisa's expertise in tools like Confluence and Jira further supports her capability in managing complex technology projects and ensuring effective communication within teams.