Lorraine Mackintosh
About Lorraine Mackintosh
Lorraine Mackintosh is an experienced App Scams Fraud Programme Manager currently working at Nationwide Building Society, with a background in various roles across financial institutions including Barclays and the Financial Conduct Authority.
Work at Nationwide Building Society
Lorraine Mackintosh serves as the App Scams Fraud Programme Manager at Nationwide Building Society. She has been in this role since 2021, working remotely. In her position, she focuses on managing fraud prevention initiatives related to application scams, leveraging her extensive background in financial crime and regulatory change.
Previous Experience at Barclays
Before joining Nationwide Building Society, Lorraine Mackintosh held multiple positions at Barclays. She worked as the App Scams Fraud Programme Manager for 9 months in 2019, and prior to that, she was involved in various regulatory change initiatives from 2015 to 2019. Her roles included managing the 5th AML Directive and IFRS9 projects, as well as contributing to fraud technology and data analytics.
Background in Financial Conduct Authority
Lorraine Mackintosh's career includes significant experience at the Financial Conduct Authority (FCA). She worked there from 2008 to 2015 in various roles, including Transformation Product Owner and Change Manager. Her responsibilities encompassed technology and product ownership, operational management, and organizational change, contributing to her expertise in regulatory frameworks.
Consulting Experience at Gibbs Hybrid
Lorraine Mackintosh has also worked as a consultant at Gibbs Hybrid. In 2013, she served as a CMaaS Consultant for one month, and later in 2020, she took on the role of Senior Change Management Consultant for a five-month period. Her consulting roles involved leading change initiatives and supporting clients in achieving their transformation goals.
Skills and Methodologies
Lorraine Mackintosh possesses strong skills in managing globally dispersed teams and influencing stakeholders. She has a proven ability to drive successful project delivery using a blend of methodologies, including Agile, PRINCE2, and ITIL. Her experience spans various sectors, including retail banking, financial crime, and business change, showcasing her versatility and depth of knowledge in the field.