Lucy Able
About Lucy Able
Lucy Able is an Operations Support Officer currently working at Nationwide Building Society. She has held various roles in project management, support services, and data analysis across multiple organizations over her career.
Work at Nationwide Building Society
Lucy Able serves as an Operations Support Officer at Nationwide Building Society, a position she has held since 2022. In this role, she manages the Purchase Order (PO) and Statement of Work (SOW) on-boarding approval processes. She also oversees the New Resource Review approval process and manages all new demand within her domain. Her responsibilities include maintaining related processes to ensure efficient operations.
Previous Employment Experience
Prior to her current role, Lucy held various positions across multiple organizations. She worked at HM Revenue & Customs as a Portfolio Office Project Manager for five months in 2021. Before that, she was a Project Engineer at Babcock International Group from 2015 to 2016. Lucy also served as a Programme Coordinator at THREE UK LIMITED for six months in 2016 and as a Data Analyst at Virgin Media from 2018 to 2021. Her earlier roles include working as a Senior Support Service Administrator at Capita Resourcing and as a Conference & Hospitality Executive at Dolphin Communications.
Education and Professional Development
Lucy studied at Basingstoke College of Technology from 1997 to 1998, where she completed her studies. She also attended Cranbourne Secondary School in Basingstoke, achieving her GCSEs between 1992 and 1997. In addition to her formal education, Lucy participated in an Introduction to Cost Engineering/Estimating course at Cranfield University in May 2009. She further enhanced her expertise in cost management by completing Kildrummy Cost Manager Training.
Skills and Responsibilities
In her roles, Lucy has developed a Domain Headcount/Cost Model in collaboration with Delivery Leads and Finance Business Partners. She is responsible for the on-boarding and off-boarding processes for all resources, including third-party suppliers. Lucy conducts trend analysis using various tools and creates and maintains change processes and procedures, demonstrating her capabilities in project management and operational support.