Lucy Coy
About Lucy Coy
Lucy Coy serves as the Assistant Manager of Portfolio Management in Debt Restructure at Nationwide Building Society, a position she has held since 2015. She has a background in customer service and sales, with previous roles at Nationwide and EE.
Work at Nationwide Building Society
Lucy Coy has held multiple positions at Nationwide Building Society since 2012. She began her career there as a Customer Service Representative for seven months. Following this role, she served as a Customer Service Manager in the branch network from 2013 to 2014. In 2015, she worked in Debt Restructures and Workouts within Commercial Real Estate for eleven months. Currently, she is the Assistant Manager of Portfolio Management, focusing on Debt Restructure, a position she has held since 2015.
Education and Expertise
Lucy Coy studied at the University of Liverpool from 2007 to 2010, where she completed her degree over three years. Her educational background supports her expertise in portfolio management and debt restructuring, contributing to her professional roles at Nationwide Building Society.
Background in Sales and Customer Service
Before joining Nationwide Building Society, Lucy Coy worked at EE as a Sales Associate from 2006 to 2012 for six years in Sheffield, United Kingdom. This experience in sales and customer service laid the foundation for her subsequent roles in customer service management and portfolio management.
Career Progression
Lucy Coy's career progression reflects her growth within the financial services sector. Starting as a Customer Service Representative, she advanced to managerial roles, ultimately becoming an Assistant Manager in Portfolio Management. Her diverse experiences across different roles have equipped her with a comprehensive understanding of customer service and debt management.