Luke James
About Luke James
Luke James is a Test Engineer currently employed at Nationwide Building Society, where he has worked since 2021. He has a diverse background in quality assurance and support roles, including positions at UK Shared Business Services Ltd, Ivanti, and Cherwell Software.
Work at Nationwide Building Society
Luke James has been employed at Nationwide Building Society as a Test Engineer since 2021. He works in Swindon, England, where he focuses on improving software quality and testing processes. In his role, he regularly addresses technical debt to enhance automation coverage and minimize manual regression efforts. His contributions are integral to the team's success in delivering reliable software solutions.
Previous Experience at UK Shared Business Services Ltd
Before joining Nationwide Building Society, Luke worked at UK Shared Business Services Ltd (UK SBS) as a 1st Line Support Analyst from 2011 to 2014. During his three years in this position, he developed foundational skills in technical support and customer service, which have informed his subsequent roles in quality assurance and testing.
Experience at Ivanti and Cherwell Software
Luke held the position of Quality Assurance Engineer at Ivanti for five months in 2021, where he provided quality assurance for an Agile scrum team based in Dundee while working remotely. Prior to this, he worked at Cherwell Software as a QA Engineer from 2014 to 2021. His seven years at Cherwell allowed him to gain extensive experience in software quality assurance and testing methodologies.
Education and Certifications
Luke studied at Kingsdown School from 2003 to 2008 and later attended New College from 2008 to 2011. He obtained certifications as a Cherwell Certified Professional Designer and Professional Administrator, which validate his expertise in software design and administration.
Achievements and Contributions
Luke has been recognized for his contributions in the workplace, notably winning a Cherwell Values award for 'Hunger'. This award was given based on nominations from peers, reflecting his commitment and positive attitude towards his work. Additionally, he is a high contributor to weekly refinement meetings, leveraging his product experience from previous support roles.