Maria Walker
About Maria Walker
Maria Walker is a Branch Manager at Nationwide Building Society, where she has worked since 2015. She has extensive experience in banking and customer service, having previously held managerial positions at both Nationwide and Santander.
Work at Nationwide Building Society
Maria Walker has been employed at Nationwide Building Society since 2015, serving as Branch Manager in Marlborough for nine years. Prior to this role, she worked as Branch Manager from 2011 to 2013 in the same location. Additionally, she held the position of Senior Branch Manager from 2013 to 2015 in Cheltenham. Her extensive experience within the organization highlights her commitment to the company and her ability to manage branch operations effectively.
Previous Experience in Banking
Before joining Nationwide Building Society, Maria Walker worked at Santander. She served as Branch Manager in Basingstoke for one year from 2010 to 2011 and as Service Control Manager in Dorchester for one year from 2008 to 2009. These roles contributed to her understanding of banking operations and customer service, further enhancing her skills in the financial sector.
Background in Sales and Customer Service
Maria Walker began her career in the sales sector, working as a Sales Consultant at Savills and Domvs Estate Agents from 2006 to 2008. During this time, she operated in Brewery Square, Dorchester, and Orchard Plaza, Poole. This early experience in retail sales provided her with foundational skills in customer interaction and service delivery.
Leadership and Team Management Skills
Maria Walker demonstrates strong leadership abilities and team motivation skills. She effectively guides her team members to achieve objectives and meet targets. Her approach emphasizes maintaining a positive and professional demeanor while balancing company responsibilities with customer needs, ensuring a productive work environment.
Customer-Centric Approach
Maria Walker is recognized for her commitment to placing customer needs at the forefront of her work. She ensures high-quality service and convenience for clients, which is a key aspect of her role as Branch Manager. Her experience in dealing with individuals at all levels, including board members, customers, and solicitors, further supports her customer-centric approach.