Mariya Hristozova
About Mariya Hristozova
Mariya Hristozova is a Customer Service Specialist with over 17 years of experience in client relations, particularly in the tourism and property management sectors. She holds an MBA from Agricultural University Plovdiv and a Master's degree in International Tourism from the University of National and World Economy.
Work at Nationwide Building Society
Mariya Hristozova has been employed at Nationwide Building Society as a Customer Service Specialist since 2020. In this role, she is responsible for managing client interactions and providing support to customers. Her experience in client relations enhances her ability to address customer inquiries effectively. The position is based in Swindon, England, where she has contributed to the organization's commitment to customer service.
Education and Expertise
Mariya Hristozova holds a Master of Business Administration (MBA) from Agricultural University Plovdiv, where she studied Business Administration and Management from 2013 to 2014. Additionally, she earned a Master's degree in International Tourism from the University of National and World Economy, completing her studies from 1999 to 2005. Her educational background supports her extensive experience in client relations, particularly within the tourism and property management sectors.
Background
Mariya Hristozova has over 17 years of experience in client relations, primarily in the tourism and property management industries. Her career includes significant roles that have involved managing client interactions and ensuring customer satisfaction. Prior to her current position, she worked at FPI Hotels & Resorts as a Reservation and Event Agent from 2016 to 2018, where she developed her skills in direct and email communication with clients.
Professional Experience in Tourism and Property Management
Mariya Hristozova has a solid background in the tourism and property management sectors. Her experience includes managing client interactions and reservations, which has equipped her with the skills necessary for effective communication and customer service. This expertise is evident in her previous role at FPI Hotels & Resorts, where she worked as a Reservation and Event Agent, further solidifying her capabilities in client relations.