Mark Jupp

Mark Jupp

New Starter Trainer, Communications Editor & Customer Service Specialist @ Nationwide Building Society

About Mark Jupp

Mark Jupp is a New Starter Trainer, Communications Editor, and Customer Service Specialist at Nationwide Building Society, where he has worked since 2018. He holds a Bachelor's degree in English Literature and Human Geography from the University of Northampton and manages a remote creative space called 'The Editor's Room.'

Work at Nationwide Building Society

Mark Jupp has been employed at Nationwide Building Society since 2018. In his role as New Starter Trainer, Communications Editor, and Customer Service Specialist, he is responsible for leading and coaching new starter teams. He focuses on helping individuals gain confidence and competence in their roles, managing teams of 12-16 members. His position involves a blend of training, communication, and customer service, contributing to the overall effectiveness of the organization.

Education and Expertise

Mark Jupp studied at the University of Northampton from 2013 to 2016, where he earned a Bachelor's degree in English Literature and Human Geography. This educational background equips him with strong communication skills and an understanding of human interactions, which are essential in his current roles. His academic experience supports his work in training and editing, enhancing his ability to convey information effectively.

Background

Before joining Nationwide Building Society, Mark Jupp worked at The University of Northampton Enterprises Limited as an Operations Team Member from 2016 to 2018. This role provided him with valuable experience in operations and team dynamics, which he applies in his current position. Additionally, he manages a remote creative space known as 'The Editor's Room,' where he collaborates with a team of editors, further showcasing his leadership and teamwork skills.

Achievements

Mark Jupp is passionate about reading, averaging one book per week. He believes that this habit contributes to his personal growth and development. His commitment to continuous learning reflects his dedication to improving his skills and knowledge, which benefits his professional roles and interactions with new starters at Nationwide Building Society.

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