Mark Parker
About Mark Parker
Mark Parker is a Service Delivery Manager at Nationwide Building Society, where he has worked since 2015. He has expertise in ITIL practices, managing third-party relationships, and budgeting.
Work at Nationwide Building Society
Mark Parker has been employed at Nationwide Building Society since 2015, serving as a Service Delivery Manager. His role involves overseeing service delivery processes and ensuring alignment with business needs. Prior to this position, he worked as an Environment Delivery Manager from 2013 to 2015, where he managed various aspects of service delivery in Swindon, United Kingdom. His tenure at Nationwide Building Society spans over nine years, during which he has developed strong expertise in IT service management.
Education and Expertise
Mark Parker attended Stanwell Secondary School from 1981 to 1985. He possesses strong skills in ITIL, which focuses on aligning IT services with business requirements. His expertise extends to managing third-party relationships, essential for effective coordination with external vendors and partners. This skill set supports his roles in service delivery and incident management.
Background
Before joining Nationwide Building Society, Mark Parker worked at Capita IT Services as a Delivery Team Lead in Incident Management from 2012 to 2013. His experience in this role included managing incident response and resolution processes in Chippenham, United Kingdom. His background also includes a focus on budgeting, indicating his capability in financial planning and resource allocation within projects.
Professional Experience
Mark Parker has accumulated significant professional experience in IT service management. His roles have included managing service delivery and incident management, with a focus on aligning services with business needs. His work at Nationwide Building Society and Capita IT Services has contributed to his understanding of service delivery processes and third-party relationship management.