Mark Sales
About Mark Sales
Mark Sales is a Complaint Case Handler specializing in PPI investigations at Nationwide Building Society, where he has worked since 2020. He has extensive experience in customer service roles across various organizations, including positions at Villa Plus and Marks and Spencer.
Work at Nationwide Building Society
Mark Sales currently serves as a Complaint Case Handler (PPI Investigator) at Nationwide Building Society, a position he has held since 2020. Prior to this role, he worked as a Personal Banking Manager from 2018 to 2020 and as a Customer Service Representative from 2017 to 2018. His experience at Nationwide spans over four years, during which he has developed expertise in handling customer complaints and managing personal banking services.
Previous Employment Experience
Mark Sales has a diverse background in customer service roles across various organizations. He worked at Villa Plus as a Customer Service Representative from 2014 to 2016 in Mallorca. His earlier experience includes a position as a Senior Customer Service Executive at The lowcosttravelgroup from 2013 to 2014 in Palma, Mallorca. Additionally, he held a Customer Assistant position at Marks and Spencer for three months in 2016-2017 in Wakefield, United Kingdom.
Career in Travel and Tourism
Mark Sales began his career in the travel industry, working at Going Places Tours & Travel. He held two positions there: Sales Consultant from 1997 to 2000 and Sales Representative from 2000 to 2001. These roles provided him with foundational experience in sales and customer interaction within the travel sector.
Education and Expertise
While specific educational details are not provided, Mark Sales has cultivated significant expertise in customer service and complaint handling through his various roles. His work in banking and travel has equipped him with skills in managing customer relations and resolving issues effectively.