Marsha Francis
About Marsha Francis
Marsha Francis is a Personal Banking Manager at Nationwide Building Society, where she has worked since 2012. Previously, she served as a Customer Accounts Manager at Santander UK from 2006 to 2012.
Work at Nationwide Building Society
Marsha Francis has held the position of Personal Banking Manager at Nationwide Building Society since 2012. In this role, she oversees various aspects of personal banking services, ensuring customer satisfaction and effective service delivery. Her tenure at Nationwide spans over 12 years, during which she has contributed to the development and implementation of banking strategies aimed at enhancing customer experiences.
Previous Experience at Santander UK
Before joining Nationwide Building Society, Marsha Francis worked at Santander UK as a Customer Accounts Manager from 2006 to 2012. During her six years in this role, she managed customer accounts and provided support to clients in the Forest Hill area. Her experience at Santander equipped her with valuable skills in customer service and account management.
Professional Background
Marsha Francis has built a career in the banking sector, focusing on personal banking and customer account management. Her professional journey includes significant roles at both Nationwide Building Society and Santander UK, where she developed expertise in managing customer relationships and banking operations.