Martina Scully
About Martina Scully
Martina Scully is a New Business Telephonist at Nationwide Building Society, where she has worked since 2013. She has leadership experience, a background in salon management, and expertise in coaching and complaint handling.
Work at Nationwide Building Society
Martina Scully has been employed at Nationwide Building Society since 2013, serving as a New Business Telephonist. In this role, she is responsible for handling customer inquiries and facilitating new business opportunities. Her tenure at the organization spans 11 years, during which she has developed a strong understanding of customer service and operational processes within the financial sector.
Education and Expertise
Martina Scully studied at Northampton College, where she focused on Salon/Beauty Salon Management. She achieved a Distinction in her studies, which reflects her commitment to professional development. This educational background has equipped her with skills relevant to management and customer service, which she applies in her current role.
Background
Martina Scully has leadership experience in managing a team, demonstrating her capability in guiding and supporting colleagues. Her background includes coaching consultants and addressing customer complaints, showcasing her ability to enhance team performance and customer satisfaction.
Professional Skills
Martina Scully possesses a range of professional skills, including coaching and complaint handling. Her experience in these areas enables her to effectively support her team and resolve customer issues, contributing to a positive customer experience at Nationwide Building Society.