Martyn Power
About Martyn Power
Martyn Power serves as the Senior Branch Manager at Nationwide Building Society, where he has worked since 2019. He has held various roles within the organization and has extensive experience in customer service and branch management.
Work at Nationwide Building Society
Martyn Power has held multiple positions at Nationwide Building Society since 2014. He began as a Customer Service Representative in Addlestone for five months. He then progressed to the role of Personal Banking Insurance Manager in Epsom from 2015 to 2016. Following this, he served as Customer Service Manager in Kingston upon Thames for four months in 2016. He was appointed Branch Manager, overseeing operations in Woking, New Malden, and Walton on Thames from 2016 to 2019. Currently, he is the Senior Branch Manager in Reading, a position he has held since 2019, managing a cluster of four locations across Berkshire.
Leadership and Team Management
In his current role as Senior Branch Manager, Martyn Power leads a team that includes Branch and Deputy Branch Managers, Personal Banking Managers, Members Representatives, and Mortgage and Financial Consultants. He conducts regular one-on-one performance reviews and provides personal coaching and development feedback sessions to his team members. His leadership approach focuses on driving a high-performing culture and implementing creative new strategies to enhance business performance.
Education and Professional Development
Martyn Power studied at Southborough High School, where he achieved A-Levels from 2008 to 2010. He furthered his professional development by graduating from the Nationwide Future Senior Leadership Programme in 2020. This program equipped him with advanced leadership skills and strategic insights relevant to his role within Nationwide Building Society.
Achievements and Recognition
Martyn Power was recognized for his leadership capabilities when he won the Regional Leader of the Year award in 2020. This accolade reflects his effective management and the successful performance of his teams across the various branches he oversees.
Background in Customer Service
Before joining Nationwide Building Society, Martyn Power worked at Ladbrokes Coral as a Customer Service Manager from 2012 to 2014. He also served as a Customer Service Advisor at the same company from 2010 to 2012. His extensive background in customer service has contributed to his effective management style and ability to foster strong relationships with both employees and customers.