Mary Milford
About Mary Milford
Mary Milford is a Senior Business Analyst with extensive experience in the financial services sector, currently working at Nationwide Building Society since 2016. She has held various roles in customer service, business analysis, and management across several organizations, including Presco UK/EU and Zurich Financial Services.
Work at Nationwide Building Society
Mary Milford has been employed at Nationwide Building Society since 2016, currently holding the position of Senior Business Analyst. In this role, she has accumulated eight years of experience, contributing to various projects and initiatives within the organization. Prior to her current position, she worked as a Business Analyst at Nationwide from 2014 to 2016 for two years. Her tenure at Nationwide has been characterized by her focus on business analysis and process improvement.
Previous Employment History
Before joining Nationwide Building Society, Mary Milford held several positions in different organizations. She worked at Presco UK/EU as a Customer Service representative for ten months in 2013 and later served as a Sales Administration Manager at the same company from 2013 to 2014. Additionally, she was employed at Zurich Financial Services in various roles, including Senior Technical Complaint Handler from 2000 to 2004 and Operations Developer from 2004 to 2006. She also worked at Capita as a Subject Matter Expert from 2006 to 2009 and as a Business Analyst from 2009 to 2012.
Education and Expertise
Mary Milford studied at Commonweal School in Swindon from 1974 to 1977. This educational background laid the foundation for her career in business analysis and customer service. Her extensive experience across multiple roles in the financial services and customer service sectors has equipped her with a diverse skill set, enabling her to effectively analyze business processes and implement improvements.
Career Development
Mary Milford's career spans several decades, beginning in 1977 at Zurich Financial Services, where she held various technical administration and management roles for ten years. Her career progressed through positions that enhanced her expertise in business analysis, customer service, and operations development. This trajectory reflects her commitment to professional growth and adaptability in the financial services industry.