Matthew Mayes
About Matthew Mayes
Matthew Mayes is a Complaints Handler currently employed at Nationwide Building Society in Swindon, United Kingdom. He has a diverse background in customer support and financial consulting, and is actively pursuing specialization in Accessibility to assist individuals with disabilities in the workplace.
Work at Nationwide Building Society
Matthew Mayes has been employed at Nationwide Building Society since 2018, where he currently serves as a Complaints Handler. His role involves addressing customer complaints and ensuring satisfactory resolutions. Prior to this position, he worked as a Financial Crime Consultant for a brief period of two months in 2018. Additionally, he worked as a Banking Consultant for nine months from 2017 to 2018. His experience at Nationwide Building Society spans various roles, contributing to his understanding of customer service and financial operations.
Current Role at Kallidus
Since 2019, Matthew Mayes has been working as a Customer Support Specialist at Kallidus in Cirencester, Gloucestershire. In this role, he is responsible for providing support to customers, addressing inquiries, and ensuring a positive customer experience. His tenure at Kallidus has allowed him to develop skills in customer service and support, further enhancing his professional capabilities.
Education and Expertise
Matthew Mayes studied at New College Swindon, where he completed an A Level in Use of Maths from 2016 to 2017. He also achieved an AS Level in Electronics from 2015 to 2016 and an A Level in Computer Science from 2016 to 2017. His educational background provides a solid foundation in analytical and technical skills, which he applies in his current roles. Additionally, he is actively pursuing specialization in Accessibility to assist individuals with disabilities in the workplace.
Background and Work Experience
Matthew Mayes has a diverse work background that includes experience in various roles. He has worked in a family-owned store as a sales assistant, demonstrating his adaptability in different work environments. He also designed and created a website for a country pub, which was utilized until new management took over. This experience highlights his skills in web design and customer engagement.