Matthew Moloney
About Matthew Moloney
Matthew Moloney is a Risk Analyst at Nationwide Building Society, where he has worked since 2020. He has a background in social sciences, with a degree in Psychology and Sociology from Nottingham Trent University, and has developed extensive knowledge in financial services through various roles within the organization.
Work at Nationwide Building Society
Matthew Moloney has been employed at Nationwide Building Society since 2017. He initially worked as a Debt Collector for two years, from 2017 to 2019, where he developed skills in customer negotiation and financial services. He then transitioned to the role of Complaints Handler for one year, from 2019 to 2020, where he managed customer complaints in Northamptonshire, England. Since 2020, he has served as a Risk Analyst, focusing on providing IFRS9 provisions data and maintaining provision models within the Credit Risk department.
Education and Expertise
Matthew Moloney studied at Nottingham Trent University from 2012 to 2015, where he earned a degree in Psychology with Sociology. This educational background has contributed to his understanding of customer behavior and negotiation strategies. His expertise in financial services has been further enhanced through his roles at Nationwide Building Society, where he has developed a strong foundation in risk analysis and customer relations.
Background
Matthew Moloney has a professional background in the financial services sector, specifically within Nationwide Building Society. His career began in the Collections and Recoveries department, where he gained extensive knowledge of financial products and services. His experience includes handling customer complaints and negotiating outcomes with customers in vulnerable situations, showcasing his ability to manage complex interactions.
Achievements
In his current role as a Risk Analyst, Matthew Moloney utilizes advanced analytical skills with tools such as Microsoft Excel, SQL, and SAS. He is responsible for maintaining provision models and providing critical data for IFRS9 provisions. His motivation to enhance his professional skills reflects his commitment to continuous learning and career development within the financial services industry.