Megan Gibbs
About Megan Gibbs
Megan Gibbs is a Senior Complaints Handler at Nationwide Building Society, where she has worked since 2015. She holds a Bachelor of Laws from the University of Essex and has a background in customer service and graphic design.
Work at Nationwide Building Society
Megan Gibbs has been employed at Nationwide Building Society since 2015, where she currently holds the position of Senior Complaints Handler. In this role, she is responsible for managing customer complaints and ensuring effective resolutions. Prior to her current role, she served as a Supervisor, demonstrating her ability to progress within the organization.
Education and Expertise
Megan Gibbs studied Law at the University of Essex, where she earned a Bachelor of Laws (LLB) from 2020 to 2023. Additionally, she completed a Diploma in Graphic Design at Leeds College of Art from 2010 to 2013. Her educational background provides her with a diverse skill set that complements her professional roles.
Background in Customer Service
Megan began her career in customer service at Sue Ryder, where she engaged with customers face to face. She later worked at ERUDIO STUDENT LOANS LIMITED as a Customer Service Representative for three months in 2014. Her experience in these roles laid the foundation for her career in handling customer complaints.
Career Progression at AMP Risk Management
Before joining Nationwide Building Society, Megan Gibbs progressed quickly within a sales role at AMP Risk Management. Her tenure there was cut short when the company went into administration, but her rapid advancement in that role highlights her capability in the sales environment.
Academic Achievements
Megan Gibbs completed her secondary education at Outwood Grange Academy, where she achieved 12.5 GCSEs graded A* - C from 2005 to 2010. This foundational education provided her with essential skills in subjects such as Maths, English, Science, and Art.