Mehul Patel
About Mehul Patel
Mehul Patel is a Quality Assurance professional with a background in Business and Accounting from De Montfort University. He has experience in various roles, including Digital Business Analyst and Case Handler, and has worked extensively on process improvements and change management.
Work at Nationwide Building Society
Mehul Patel has been employed at Nationwide Building Society since 2017, currently holding the position of Quality Assurance. In this role, he is responsible for QA checking, retrospective checking, and SID sanctions approval. He communicates with both onshore and offshore stakeholders to manage ad hoc projects and cases. Prior to his current position, he worked as a Case Handler (contractor) for four months in 2017, where he conducted options analysis and cost versus benefits analysis to recommend process improvements.
Education and Expertise
Mehul Patel studied at De Montfort University from 2014 to 2017, where he earned a degree in Accounting and Business Management. His educational background provides a foundation for his expertise in business analysis and quality assurance. He also attended Sir Christopher Hatton Academy from 2007 to 2014, where he completed his secondary education.
Background in Business Analysis
Mehul Patel has experience as a Digital Business Analyst at Alexander MacLean from 2021 to 2022, where he developed a Target Operating Model (TOM) by collaborating with business analysts and subject matter experts. He also facilitated change management to integrate new processes into the organizational culture. Earlier in his career, he worked as a Junior Business Analyst at De Montfort University from 2016 to 2017.
Previous Roles and Responsibilities
Before his tenure at Nationwide Building Society, Mehul Patel worked at Tesco as a Sales Operative from 2012 to 2014. In this role, he gained valuable customer service experience. Throughout his career, he has demonstrated the ability to answer queries for junior staff and colleagues from other departments, contributing to effective communication within projects.