Mei Fong Tam
About Mei Fong Tam
Mei Fong Tam serves as the Value Stream Lead for Everyday Banking Products at Nationwide Building Society, where she has held various roles since 2009. She possesses a strong background in business architecture, customer journey design, and strategic planning, supported by her education in Architecture and Fine Art.
Current Role at Nationwide Building Society
Mei Fong Tam currently serves as the Value Stream Lead for Everyday Banking Products at Nationwide Building Society. She has held this position since 2022, focusing on enhancing the efficiency and effectiveness of banking products. Her role involves overseeing the value stream, ensuring that customer needs are met through innovative solutions and strategic initiatives.
Previous Positions at Nationwide Building Society
Mei Fong Tam has held multiple roles at Nationwide Building Society over the years. She worked as a Senior Manager in Operational Resilience Strategy and Policy from 2015 to 2018, and as a Senior Enterprise Business Architect from 2018 to 2020. Additionally, she served as a Senior Business Architect for Everyday Banking Products from 2021 to 2022. Her earlier roles include Service Introduction Manager from 2009 to 2012 and Transformation Risk Manager from 2012 to 2013.
Educational Background
Mei Fong Tam studied at The University of Hong Kong, where she earned a Bachelor of Arts degree in Architecture. She also holds a Master of Arts degree in Fine Art from the University of the Arts London. Her educational background provides a strong foundation for her work in business architecture and design.
Skills and Expertise
Mei Fong Tam possesses a diverse skill set that includes strategic planning, business analysis, and stakeholder management. She is experienced in proposition design, customer journey mapping, and process modeling. Her expertise extends to project governance, service management, and change management, allowing her to effectively lead teams and influence organizational strategies.
Multilingual and International Experience
Mei Fong Tam is multilingual, fluent in Cantonese, Mandarin, and English. She has international experience working with multinational strategic partners and both on-shore and off-shore teams. This background enhances her ability to navigate diverse business environments and collaborate effectively across cultures.