Michael Afelik
About Michael Afelik
Michael Afelik is a Personal Banking Manager at Nationwide Building Society in Bournemouth, United Kingdom, where he has worked since 2019. He has a background in customer service and business development, with previous roles at phone4u, The Economist Intelligence Unit, and Astute.com.
Work at Nationwide Building Society
Michael Afelik has been employed at Nationwide Building Society since 2018, initially serving as a Collector before advancing to the role of Personal Banking Manager in 2019. In his current position, he is responsible for implementing individual sales plans and actively acquiring and servicing clients. He collaborates with the complaints department to ensure compliance with internal regulations and trains team members on banking products. Additionally, he manages credit applications by coordinating with the risk department and communicating decisions to members.
Previous Employment Experience
Prior to his tenure at Nationwide Building Society, Michael Afelik held several positions in various organizations. He worked as a Customer Advisor at phone4u from 2013 to 2015 in London. Following that, he served as a Freelance Contributor for The Economist Intelligence Unit from 2015 to 2016. He then transitioned to a role as a Business Development Specialist at Astute.com from 2015 to 2017 in Bournemouth. In 2018, he briefly worked as a Support Worker at 1st for Care in Bournemouth.
Education and Expertise
Michael Afelik earned a Bachelor's degree in Economics from Central University College, where he studied from 2007 to 2011. His educational background provides him with a solid foundation in economic principles, which he applies in his current role in personal banking. His expertise includes client acquisition, sales strategy implementation, and team training in banking products.
Professional Responsibilities
In his role as Personal Banking Manager at Nationwide Building Society, Michael Afelik is tasked with several key responsibilities. He implements individual sales plans tailored to client needs and actively engages in acquiring new clients. He also oversees the training of team members on banking products, ensuring they are well-equipped to assist clients. Additionally, he handles credit applications, coordinating with the risk department to facilitate informed decision-making.