Michael Gallagher
About Michael Gallagher
Michael Gallagher is an Operations Manager at Nationwide Building Society in Sheffield, United Kingdom, where he has worked since 2019. He has a diverse background in team management and customer service, with previous roles at Webhelp UK and Benchmark Recruitment & Retention.
Current Role as Operations Manager
Michael Gallagher has held the position of Operations Manager at Nationwide Building Society since 2019. He works in Sheffield, United Kingdom, where he has been responsible for overseeing various operational functions. His role involves ensuring efficient processes and managing team performance to meet organizational goals.
Previous Experience at Nationwide Building Society
Before becoming Operations Manager, Michael served as Team Manager at Nationwide Building Society from 2017 to 2019. During his two years in this role, he was based in Sheffield and focused on team leadership and operational efficiency.
Career at Webhelp UK
Michael Gallagher has extensive experience at Webhelp UK, where he worked in various capacities. He was a Team Manager from 2011 to 2016, an Insight Analyst for two months in 2016, and a Trainer for six months in 2010. He began his career there as a Customer Service Associate from 2008 to 2010. His roles involved managing teams, analyzing insights, and training new employees.
Education Background
Michael studied at Pope Pius X Catholic High School from 1999 to 2004. This foundational education provided him with essential skills and knowledge that supported his subsequent career in operations and management.
Professional Skills and Attributes
Michael Gallagher demonstrates flexibility and adaptability in challenging situations. He maintains a calm and focused demeanor, which is essential for effective team management. He enjoys working both independently and as part of a proactive team. His strong focus on personal and professional development is evident through his engagement in training and development opportunities.