Michael Kosifou
About Michael Kosifou
Michael Kosifou serves as the Lead Product Manager for The Mortgage Works at Nationwide Building Society, specializing in existing customer management. With nearly two decades of experience in the mortgage industry, he has held various roles within the organization since 2008, demonstrating expertise in compliance and governance.
Work at Nationwide Building Society
Michael Kosifou has been employed at Nationwide Building Society since 2008, holding various positions within The Mortgage Works. He currently serves as the Lead Product Manager for Existing Customer Management, a role he has held since 2015. His responsibilities include overseeing the management of The Mortgage Works' existing customer portfolio. Prior to this role, he worked as a Compliance Manager and later as a Governance & Business Control Manager from 2012 to 2015. His extensive tenure at Nationwide Building Society reflects his commitment to the organization and the mortgage industry.
Education and Expertise
Michael Kosifou has a solid educational background in finance and compliance. He studied at the Institute of Financial Services, where he earned the Certificate of Mortgage Advice & Practice and the Certificate in Regulated Customer Care. Additionally, he obtained an Advanced Certificate in Compliance and a Diploma in Governance, Risk & Compliance from the International Compliance Association. His academic achievements are complemented by A Levels in Maths and Computer Science from Bournemouth & Poole College of FE, as well as 7 O Levels from St Edwards R C School.
Background
Michael Kosifou has nearly 20 years of experience in the mortgage industry, with a focus on existing customer management. His career at Nationwide Building Society began in 2008, and he has progressively taken on more responsibilities within The Mortgage Works. His roles have included compliance and governance, which have contributed to his expertise in managing customer portfolios. He is recognized as a Subject Matter Expert (SME) in this area.
Achievements
Throughout his career, Michael Kosifou has been involved in significant initiatives related to existing customer management within The Mortgage Works. His leadership as Lead Product Manager has allowed him to influence the management strategies for the customer portfolio since at least 2015. His extensive knowledge and experience in the mortgage sector have positioned him as a key figure in the organization.