Michelle Harris
About Michelle Harris
Michelle Harris is a Continuous Improvement Analyst with extensive experience in the financial sector, currently serving as a Marketing Ambassador at the University of Northampton. She has 18 years of experience, primarily at Nationwide Building Society, where she held various roles including Business Analyst and Mortgage Underwriter.
Work at University of Northampton
Michelle Harris has been serving as a Marketing Ambassador at the University of Northampton since 2022. In this role, she engages with prospective students and promotes the university's offerings. Her responsibilities include representing the university at various events and assisting in marketing initiatives aimed at enhancing student recruitment and engagement.
Experience at Nationwide Building Society
Michelle Harris has extensive experience at Nationwide Building Society, where she held multiple roles over a span of 13 years. She worked as a Business Analyst from 2017 to 2022, focusing on process improvements and customer satisfaction. Prior to that, she served as a Mortgage Underwriter from 2002 to 2005, a Training Coordinator from 2009 to 2012, and a Process Coach from 2006 to 2011. Her diverse roles contributed to her comprehensive understanding of the financial sector.
Education and Training Background
Michelle Harris studied at Kingsthorpe Community College. Her educational background laid the foundation for her career in finance and marketing, equipping her with essential skills for her roles in various organizations.
Financial Experience and Skills
With 18 years of experience in the financial sector, Michelle Harris has developed a robust skill set in a fast-moving, target-driven environment. She focuses on improving customer satisfaction and service levels through corrective actions. Her proven ability to work with multi-discipline teams at different levels enhances her effectiveness in her roles.
Approach to Leadership and Teamwork
Michelle Harris utilizes her natural energy to inspire confidence among her colleagues. She establishes high standards in her work and fosters a collaborative environment, which is essential for achieving organizational goals and improving service delivery.