Michelle Mears
About Michelle Mears
Michelle Mears is a Personal Banking Manager with over 16 years of experience in personal banking and customer relationship management. She currently works at Nationwide Building Society, where she specializes in providing tailored financial solutions and has a strong ability to build long-term customer relationships.
Work at Nationwide Building Society
Michelle Mears has been employed at Nationwide Building Society since 2007, where she holds the position of Personal Banking Manager. In this role, she is responsible for overseeing personal banking operations and ensuring customer satisfaction. Her extensive experience in the banking sector has allowed her to develop a strong understanding of customer needs and preferences. Throughout her tenure, she has focused on providing tailored financial solutions that meet the unique requirements of individual customers.
Previous Experience at Portman Building Society
Prior to her current role, Michelle Mears worked at Portman Building Society from 2005 to 2007. She initially served as a Customer Representative for one year, followed by a position as a Sales Consultant for another year. These roles provided her with foundational experience in customer service and sales within the banking industry, contributing to her skills in relationship management.
Education and Expertise
Michelle Mears completed her education at Durrington High School. She has since accumulated over 16 years of experience in personal banking and customer relationship management. Her expertise includes handling a variety of financial inquiries, ranging from simple questions to more complex issues, showcasing her ability to address diverse customer needs effectively.
Customer Relationship Management Skills
Michelle Mears possesses a strong ability to build and maintain long-term customer relationships. Her experience in both face-to-face and telephone-based customer service interactions has equipped her with the skills necessary to foster trust and loyalty among clients. She specializes in providing personalized financial solutions, which further enhances her effectiveness in customer relationship management.