Michelle Reynolds
About Michelle Reynolds
Michelle Reynolds is a Delivery Manager with extensive experience in financial services and regulatory compliance. She has held various managerial roles since 2001 and has a Bachelor of Laws degree from the University of Northampton.
Work at Nationwide Building Society
Michelle Reynolds currently serves as a Delivery Manager at Nationwide Building Society, a position she has held since 2019 in Northampton, United Kingdom. In this role, she leads an Operational Risk Team that focuses on first line defense and thematic review activities across Prime and Later Life Mortgage propositions. Her responsibilities include providing supervisory assurance and reporting to the Divisional Director to ensure that all activities align with the organization's risk appetite.
Previous Roles in Financial Services
Prior to her current position, Michelle Reynolds held several roles in the financial services sector. She worked as a Sales Manager from 2001 to 2013 for 12 years, followed by a position as a Mortgage Sales Manager from 2013 to 2015. After that, she served as a Quality Assurance Manager from 2015 to 2019. Throughout these roles, she gained extensive experience in regulated sales, customer service, and regulatory compliance.
Education and Expertise
Michelle Reynolds studied at the University of Northampton, where she earned a Bachelor of Laws (LLB) degree from 1998 to 2001. Her educational background in law complements her extensive experience in financial services, enhancing her understanding of regulatory compliance and risk management within the industry.
Professional Skills and Leadership
Michelle Reynolds is recognized for her strong communication skills, which enable her to build relationships across various business areas and levels. She is known for her influencing skills and her ability to manage change effectively. As a leader, she role models behaviors that encourage team members to excel and supports their professional development.
Achievements and Recognition
Throughout her career, Michelle Reynolds has received numerous awards, including Divisional Director Recognition and the 'Players Player' award. These accolades reflect her contributions and commitment to excellence within her roles in the financial services industry.