Mike Park
About Mike Park
Mike Park serves as the Infrastructure Service Lead for Messaging and Collaboration at Nationwide Building Society, where he has worked since 2020. He has extensive experience in technical roles within the organization, specializing in server administration, cloud technologies, and Microsoft 365 implementation.
Current Role at Nationwide Building Society
Mike Park currently serves as the Infrastructure Service Lead for Messaging and Collaboration at Nationwide Building Society. He has held this position since 2020, contributing to the management of SharePoint Online and OneDrive as part of the Microsoft 365 implementation. His responsibilities include overseeing incident, problem, and change management activities at the third line, which encompasses on-call duties and major incident management.
Previous Positions at Nationwide Building Society
Mike Park has held multiple roles at Nationwide Building Society from 2004 to 2020. His positions included Senior Helpline Analyst, ITDR Continuity Specialist, Remedy Developer, Senior Technical Specialist, and Senior Systems Specialist. His tenure in these roles provided him with extensive experience in technical support, system administration, and service management.
Education and Training
Mike Park completed his education at several institutions. He studied Business Administration at Key Training in Swindon, achieving a distinction from 1997 to 1998. He also attended New College in Swindon, where he studied Information Technology from 1998 to 1999. Earlier, he completed his GCSEs at Dorcan Technology College from 1992 to 1997.
Technical Expertise
Mike Park possesses expertise in server administration, scripting, and automation, particularly using PowerShell. He is knowledgeable in cloud technologies, including Azure and AWS. His technical skills are complemented by his ability to produce analytical and statistical management information packs and design ServiceNow dashboards and reports.
Mentorship and Process Improvement
In his current role, Mike Park actively mentors and trains colleagues in system handover and adoption. He is involved in continuous process improvements within Nationwide Building Society, contributing to the overall efficiency and effectiveness of the organization.