Mohamed Ayoub
About Mohamed Ayoub
Mohamed Ayoub is a Case Handler at Nationwide Building Society, a position he has held since 2019. Previously, he worked as a Complaints Specialist at RBS for seven years.
Work at Nationwide Building Society
Mohamed Ayoub has been employed at Nationwide Building Society as a Case Handler since 2019. In this role, he is responsible for managing and resolving customer cases, ensuring compliance with company policies and regulatory requirements. His tenure at Nationwide spans five years, during which he has contributed to the organization's commitment to customer service and satisfaction.
Previous Experience at RBS
Before joining Nationwide Building Society, Mohamed Ayoub worked at RBS as a Complaints Specialist from 2011 to 2018. His role involved addressing customer complaints and providing solutions to enhance customer experience. This position allowed him to develop skills in conflict resolution and customer relations over a period of seven years in Leicester, Leicestershire, United Kingdom.
Professional Background
Mohamed Ayoub has a background in customer service and case management. His experience includes handling complex customer issues and ensuring effective communication between the organization and its clients. This professional background has equipped him with the necessary skills to navigate challenging situations and deliver effective resolutions.