Nahom Aklilu
About Nahom Aklilu
Nahom Aklilu is a Senior Design Researcher at Nationwide Building Society with extensive experience in design research and project management across various government departments in the UK. He holds a Bachelor's Degree in History from the University of Wales Trinity Saint David and is a member of the British Computer Society and the Market Research Society.
Work at Nationwide Building Society
Nahom Aklilu has been employed at Nationwide Building Society as a Senior Design Researcher since 2022. In this role, he focuses on user research and design processes, contributing to the development of user-centered solutions. His experience in various research methodologies supports the organization's commitment to understanding customer needs and enhancing service delivery.
Previous Roles and Experience
Nahom Aklilu has held several positions in various organizations. He worked at The Home Office as a Programme Assurance Manager from 2008 to 2012 and later served as an IT Business Relationship Manager until 2015. He also worked at HM Passport Office as a Transformation Strategy Analyst from 2015 to 2018. His earlier roles include positions as a Business Analyst at the Office of the Deputy Prime Minister and the Department for Communities and Local Government in 2006, and as a Senior User Researcher at the Department for Environment, Food and Rural Affairs in 2022.
Education and Expertise
Nahom Aklilu studied at the University of Wales Trinity Saint David, where he earned a Bachelor’s Degree in History from 1996 to 2000. He holds professional memberships with the British Computer Society and the Market Research Society. His expertise includes extensive experience in both agile and waterfall environments, leading research activities throughout all design life cycles, and preparing teams for internal service assessments.
Professional Development and Training
Nahom Aklilu is currently working towards accreditation by the Market Research Society (MRS). He has received training in access needs and assisted digital, enhancing his ability to conduct inclusive research. His focus on professional development reflects his commitment to staying current in the field of design research and user experience.
Achievements in Project Management
Nahom Aklilu has a strong track record in project and programme management. He has successfully delivered products during the early stages of projects, demonstrating his ability to shape programme strategy and manage project portfolios effectively. His experience across various roles has equipped him with the skills necessary to lead research initiatives and drive project success.