Natalie Jordan
About Natalie Jordan
Natalie Jordan is a Quality Assurance professional with a decade of experience at a nationwide building society in Swindon, United Kingdom. She previously held roles in client services and contact center operations at the Tess Group in Northampton.
Work at Nationwide Building Society
Natalie Jordan has been employed at Nationwide Building Society since 2014, where she holds a position in Quality Assurance. Over her tenure of 10 years, she has contributed to various quality assurance initiatives within the organization. Her work is based in Swindon, United Kingdom, where she has developed expertise in maintaining and enhancing service quality standards.
Previous Experience at Tess Group
Before joining Nationwide Building Society, Natalie Jordan worked at Tess Group in 2012. She held two roles during her time there: first as a Client Services representative for 2 months and then as part of the Contact Centre team for 7 months. Both positions were located in Northampton, Northamptonshire, United Kingdom, where she gained experience in customer service and client interaction.
Education Background
Natalie Jordan studied at Wollaston School. This educational background provided her with foundational skills that have supported her career in quality assurance and customer service.