Natalie Turner Assoc Cipd
About Natalie Turner Assoc Cipd
Natalie Turner is an Operations Manager with extensive experience in managing operations and enhancing customer service experiences. She has a strong background in stakeholder management and people development within the financial services sector.
Work at Nationwide Building Society
Currently, Natalie Turner serves as an Operations Manager at Nationwide Building Society. She has held this position since 2018, overseeing operational processes and ensuring efficient service delivery. Her role involves managing teams and enhancing customer service experiences within the organization.
Previous Experience in Operations Management
Before her current role, Natalie worked as a Team Manager from 2012 to 2018 in Swindon, United Kingdom. During this six-year tenure, she focused on team leadership and operational efficiency. Prior to that, she gained experience as a Customer Service Consultant from 2009 to 2012, where she developed foundational skills in customer interaction and service management.
Education and Expertise
Natalie Turner holds a Level 3 qualification from CIPD, which she completed between 2019 and 2020. This education has equipped her with knowledge in human resources and people management, contributing to her expertise in managing operations and enhancing customer service experiences.
Background in Stakeholder Management
Natalie has a strong background in stakeholder management and people development, particularly within the financial services industry. Her experience in these areas has enabled her to effectively lead teams and contribute to organizational growth.
Leadership in People Management
Throughout her career, Natalie has demonstrated leadership in people management, focusing on team growth and development. Her approach emphasizes enhancing team performance and fostering a positive work environment, which aligns with her operational management responsibilities.