Neil Auburn
About Neil Auburn
Neil Auburn is a Computer Technician with extensive experience in IT operations and service management. He has worked at Nationwide Building Society since 1989 and has held various roles at iPSL, demonstrating a proactive approach to implementing processes and managing service demands.
Current Role at Nationwide Building Society
Neil Auburn has been serving as a Computer Technician at Nationwide Building Society since 1989. With over 35 years of experience in this role, he has developed a deep understanding of the organization's IT infrastructure and service requirements. His proactive approach focuses on implementing future processes and procedures to enhance service delivery. Neil's extensive experience allows him to effectively manage service demands and deadlines, ensuring that communication across multiple teams aligns with business and client needs.
Previous Experience at iPSL
Neil Auburn worked at iPSL (Intelligent Processing Solutions Limited) in various capacities. He began as an IT Operations staff member from 2011 to 2016, contributing for five years in Northampton, Northamptonshire. Following this, he served as an Integration Analyst from 2016 to 2018 for two years. Since 2018, he has held the position of Service Run Manager, where he has been responsible for overseeing service operations and ensuring effective communication within the team.
Education Background
Neil Auburn attended Duston Upper School from 1978 to 1982, where he achieved qualifications in English and Mathematics. This foundational education has contributed to his ability to communicate effectively and manage service operations throughout his career.
Skills and Expertise
Neil Auburn possesses extensive experience in managing service demands and deadlines. He has a strong capability in ensuring effective communication across multiple teams to meet business and client requirements. His knowledge in Service Transition enables him to proactively implement processes and procedures that align with future service needs. Additionally, he provides regular updates to Senior and Executive Management, ensuring they receive accurate information regarding service operations.
Tenure at Nationwide Building Society
Neil Auburn's tenure at Nationwide Building Society spans over three decades, beginning in 1982 as a Clerk. His long-standing commitment to the organization reflects his dedication and adaptability within the evolving landscape of IT and service management.