Neil Barratt
About Neil Barratt
Neil Barratt serves as the Senior Manager of Service Management and Control, a position he has held since 2015. His extensive career spans over three decades in various IT and management roles across Northampton and Wellingborough.
Work at Nationwide Building Society
Neil Barratt currently holds the position of Senior Manager Service Management and Control at Nationwide Building Society. He has been in this role since 2015, contributing to the organization's service management and operational control functions. His tenure at Nationwide has spanned over nine years, during which he has played a significant role in enhancing service delivery and management processes.
Previous Roles in Technology and Management
Prior to his current role, Neil Barratt held several positions in technology and management. He served as IT Service Manager from 2009 to 2015, overseeing IT service operations. Before that, he worked as IT Application System Manager from 2004 to 2009, and as Technology Development Manager from 2001 to 2004, both based in Northampton. His career began as a Call Centre Manager from 1998 to 2001 and included a role as Customer Service Advisor from 1988 to 1990.
Career Development in Technology Operations
Neil Barratt's career in technology operations began in 1990 when he worked for eight years in Wellingborough. His extensive experience in various roles has provided him with a solid foundation in both customer service and IT management. This background has equipped him with the skills necessary to manage complex service operations effectively.
Education and Early Career
Neil Barratt attended Bishop Stopford C of E School from 1982 to 1988. His early career included a position as a Customer Service Advisor at a Kettering branch from 1988 to 1990, which laid the groundwork for his future roles in management and technology.