Neil Lewis
About Neil Lewis
Neil Lewis serves as the Head of HR Operations, overseeing the HR Shared Services operation across Nationwide Group since 2011. He holds a Bachelor of Science in Business Studies from the University of Wales, Swansea, and has extensive experience in customer service and HR management.
Current Role at Nationwide Building Society
Neil Lewis serves as the Head of HR Operations at Nationwide Building Society, a position he has held since 2011. In this role, he is responsible for overseeing the HR Shared Services operation across the Nationwide Group. His tenure in this position has extended for over 13 years, during which he has contributed to the development and implementation of HR strategies that support the organization's goals.
Previous Experience in HR Management
Before joining Nationwide Building Society, Neil Lewis held several key positions in human resources. He worked as a Senior Manager in HR People Services from 2008 to 2011. Prior to that, he was the HR Services Customer Service Manager for 11 months in 2007-2008. His earlier experience includes a six-year tenure as Customer Services Manager at Tesco Stores Ltd, where he developed customer service strategies in Swindon, United Kingdom.
Educational Background in Business Studies
Neil Lewis studied Business Studies at the University of Wales, Swansea, where he earned a Bachelor of Science (BSc) degree from 1998 to 2001. His education provided a foundation in business principles, which he has applied throughout his career in human resources and customer service management.
Skills and Competencies
Neil Lewis possesses strong planning and organizational skills, particularly in fast-paced and customer-focused environments. He is recognized for his ability to help individuals identify their strengths and develop through effective coaching. Additionally, he is known for his capability to unite large groups during periods of uncertainty, fostering motivated and delivery-oriented teams.
Early Education
Neil Lewis completed his early education at Pembroke Comprehensive School from 1991 to 1998. This foundational education set the stage for his later academic and professional achievements.